How to run an efficient brokerage without in-house IT expertise

Many brokers do not have an in-house IT team or the required IT infrastructure to manage their trading environment. Tom Higgins, CEO of Gold-i, the global market leader in trading systems integration, explains the range of technology outsourcing options available which enable these brokers to run efficiently.

First Published: e-Forex Magazine 56 / Sponsored Statement / April, 2014

Tom Higgins  CEO of Gold-i “We are seeing an increasing number of brokers who want to purchase an MT4 licence and outsource all hardware and software. We are able to offer consultancy on the most appropriate hardware and software for a particular broker and can then set up and manage all the required technology, enabling the broker to focus entirely on client servicing and business growth.”

Tom Higgins CEO of Gold-i

“We are seeing an increasing number of brokers who want to purchase an MT4 licence and outsource all hardware and software. We are able to offer consultancy on the most appropriate hardware and software for a particular broker and can then set up and manage all the required technology, enabling the broker to focus entirely on client servicing and business growth.”

As experts in trading systems integration, Gold-i is ideally placed to help brokers across the globe with technology support – whether they need a fully hosted service or a small amount of ongoing additional resource to support their in-house IT team. Our clients tend to fall in the following two areas:

1  Start Up Brokers - with no server room or in-house IT support

If brokers do not have any in-house technology or in-house technology support, Gold-i can help them to have a fast and reliable MT4 offering. 

Gold-i starts by gaining an understanding of the broker’s needs and will then identify the most appropriate hardware, liaising with FXecosystem, the market leader in FX outsourced connectivity, who will purchase and install the hardware in one of its datacentres. This hardware is owned by the broker and is not shared with any other organisation.

The hosted servers are in the same data centres as the major Liquidity Providers (banks and brokers) which connect through the award-winning Gold-i Gate Bridge. This enables brokers to experience super low latency as the feed is extremely fast, direct from the respective Liquidity Provider.

As part of this offering, Gold-i loads the MT4 licence, connects MT4 to its super low latency Gold-i Gate Bridge and is responsible for the daily management of the system. Using a combination of Gold-i’s Hosted and Managed Service packages, brokers’ software and hardware are supported 24x7. 

2 Established Brokers - with in-house technology looking for additional IT support

For established and growing businesses looking to supplement their IT team or perhaps find a new way of offering a 24x7 service with a limited number of in-house MT4 specialists, Gold-i’s Managed Service is ideal. 

The Gold-i team effectively becomes the broker’s specialised remote IT team and is responsible for systems updates (Gold-i product updates, MT4 system updates and Operating System updates) as well as disaster recovery to enable a broker to continue to operate should an issue occur. Gold-i also manages and archives the files generated from using the MT4 system.

With Gold-i’s Managed Service, brokers have access to Gold-i’s web helpdesk and support centre or can arrange one-to-one remote support sessions via Skype. There is also 24x7 emergency support cover to ensure that help is always at hand.

An outsourced approach can be a much more cost effective and flexible way of approaching IT. Our services allow for rapid scalability so that we can help clients with all stages of their business.

For more information, please visit www.gold-i.com