Delivering a more compelling user-centric experience with next generation SDP’s

Single Dealer Platforms are being re-engineered to position clients at the centre of a simpler, more precise and integrated cross-asset class trading environment. Frances Faulds talks to some of those behind these next generation systems.

First Published: e-Forex Magazine 60 / FX e-Commerce and Platforms / April, 2015

The changing regulatory landscape has, by default, put the single dealer platform under the spotlight. At the same time, institutional and corporate users are becoming more specific in what they expect and demand from their banks. Whether it is providing streaming prices, mobile alerts or connection to new trading facilities, in order to re-engineer their platforms banks have to perform a balancing act between regulatory changes and an improved user experience.  Stamos Fokianos, Global Head of eBusiness for the Global Markets Division at Crédit Agricole Corporate and Investment Bank (CIB), believes that the way clients trade FX is shaping the way the bank is re-engineering its single dealer platform. He says that there is a clear tendency for certain clients to trade more ‘holistically’, across more than one asset class at any given time. A classic example of this is how FX is automatically hedged in a cross-border securities transaction. For this reason, Crédit Agricole CIB...continued

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