Heather McLean
Heather McLean

Retail Forex Client : Technology and service: Key ingredients for leading Retail FX providers

Heather McLean explores why the rapid and exciting growth of Retail FX is dependent upon the ability to supply clients with both state-of-the-art trading technology as well as superior service provision.

Forex as an asset class has been gaining widespread acceptance among retail investors over recent years. According to an estimate from the AITE Group, retail FX volume exceeded $60 billion a day at the end of 2006 and is expected to reach $100 billion a day in 2008. Drivers for the retail foreign exchange market include increased government regulation, which is providing greater transparency, massive growth in  trading technology development and innovation coupled with the ability to send vast amounts of data over the internet. However, K Duker, director of global FX for Deutsche Bank’s retail FX business in Asia, states that these drivers are exactly the same for every industry.  While figures bandied about state that the retail FX market is growing by around 30% year on year, the same figures are largely true of the institutional market. He comments: "Government regulation forcing transparency, technological advances, and the internet's growing ability to transfer large amounts of...continued

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