Martin Spurr Head of eVentures and ATS, The Royal Bank of Scotland Financial Markets
Martin Spurr Head of eVentures and ATS, The Royal Bank of Scotland Financial Markets

eFX - Helping to reduce operational pain points for the corporate client

eFX - Helping to reduce operational pain points for the corporate client

First Published: e-Forex Magazine 16 / Features / October, 2004

Technology has provided great advances in the delivery of financial services such as foreign exchange. Unfortunately, if the wrong technology is chosen or not applied correctly, it can also bring many operational headaches. This article looks at how the adoption of the right e-tools and methodologies can reduce costs and minimise risks to help reduce the operational ‘pain-points’ that the corporate client so often faces.The last 20 years have seen major advances in technology that have had profound effects on the delivery of financial services. In the 1980s, the emphasis was on processing capability, being able to automate the processing of a large number of financial transactions with increasing accuracy and decreasing cost. In the 1990s, with the advent of the internet, the focus changed to ‘connectivity’, the ability to link up the processing capability of different entities.What are the two key benefits of using technology in business? The first is about reducing errors,...continued

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