Carine Denis & John Stead

SmartTrade: Customer Service & ROI

April 2023 in Podcasts

In this podcast we focus on what clients actually experience in their journey from prospect to successfully deploying and using smartTrade solutions for the long term.

Join Carine Denis, Deputy COO, and John Stead, Director of PreSales and Marketing, as they discuss smartTrade Technologies‘ core philosophy of client value and how it sets them apart in the industry. Whilst every vendor says their solutions provide rich and relevant functionality smartTrade recognizes that this is not enough and that building deep relationships and prioritising client’s needs are also crucial to success.

During the podcast, Carine and John highlight smartTrade’s flagship platform, LiquidityFX, as a perfect example of this approach. They explain how LiquidityFX has been designed not only to meet the needs of their clients, but to exceed their expectations by delivering a high ROI, fast delivery, and an unmatched level of support.

Carine and John also delve into smartTrade’s approach to anticipating client requirements, providing priority treatment to the client relationship, and delivering maximum value to their clients through a multifaceted approach. They share insights on how smartTrade sets the market standard for others to follow and what motivates them to keep their laser focus on client value.

Tune in to this podcast to learn more about smartTrade’s client-focused approach and how it can set you apart in the industry by providing exceptional value to clients.

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