A technology provider that looks to form longstanding and mutually beneficial partnerships with its clients.
PLUGIT is a leading financial software provider which has been building an international presence. We spoke to Yulia Tereshchenko the firm’s Operations Manager to learn more about the business and its future plans.
Yulia, PLUGIT was founded in 2012 and during the past couple of years the company has grown extremely fast. What is the driving force behind such progress?
I would say it’s a combination of things that contributed to such outstanding results. Starting from the rebranding we did a few years back, to growing our team globally and revamping our product line, which was very well received by our clientele. I also believe having a shared vision, the ability to create a productive and rewarding work environment, as well as constant improvement and team effort all play an important role in our company’s success journey. Our team is continuously bringing fresh perspectives and bold ideas for the benefit of our clients and the continuous growth of our company.
Please remind us about the range of products and services that PLUGIT now provides?
Plugit provides a variety of tailored services for retail brokers operating on MT4 and MT5, including custom developments, integrations, and technical support. Our flagship product YOONIT encompasses a multi-functional trading support system composed of robust solutions and back-office tools, including IB/Affiliate portal, MAM/PAMM with trade copy functionality, Bonus Automation, Dynamic Margin modules, and CRM, all of which are manageable from a centralized interface. YOONIT caters to brokers of all levels and sizes, is scalable, highly customizable and can be configured by both brokers and their clients to deliver an optimal user experience.
YOONIT Dashboard
In what key ways has PLUGIT been responding to the changing trends in the FX industry since the company started?
In our business it is very important to keep up to date with the latest technological and business developments, industry trends, and regulations to stay ahead of competition. We invest heavily in the financial trading technology research and development to ensure that the most advanced solutions are available to our customers. As the market need for specialized trading solutions increased, PLUGIT has expanded its services portfolio to tackle all facets of the Forex industry. We are always on the look for ways to enhance our product offerings, capturing new industry trends, setting our own, finding creative ways to solve complex tasks and creating opportunities for our clients. PLUGIT is making significant investments to expand its product range and provide a seamless upgrade path for its customers.
What is a top priority for PLUGIT in terms of customer service and what do clients particularly value about you as a technology provider?
PLUGIT has and will always be a customer-oriented company. We strive to drive value with everything we do, contributing to our clients’ growth and success, no matter if it is a start-up or an established brokerage. We’re constantly working on enhancing and improving our customer service to support our clients in every aspect, resolving any issues and queries they may have, as well as providing support in time critical situation with 24/7 availability. Our goal is to form longstanding and mutually beneficial partnerships with clients, where our customers can rely on us throughout the journey.
YOONIT Connectivity
How does PLUGIT differentiate itself from many other FX technology providers?
We work in a very fast paced industry where competition is fierce between technology providers, with increasing number of new companies entering the space. Despite these factors, we managed to navigate the industry successfully and find ways to set ourselves apart from the competition.
We are committed to developing solutions that are innovative, cost-efficient, and offer exceptional user experience to our clients, all while fulfilling both their business needs and their customers’ expectations. Transparency is something that we like to establish in the beginning of every potential collaboration, and apart from the competitive pricing of our solutions, we also offer a clear cost structure with no hidden fees. We created a solution that is stable, functional, and reliable, offering the most demanded features while keeping the costs at a more affordable level.
Another stand-out aspect is the centralised nature of our offerings, which gives brokers the ability to have multiple tools under one dashboard, with the option to choose the modules that best fit their business needs, as opposed to having to select between multiple separate plugins from different providers or restrictive all-in-one solutions.
You recently launched YOONIT v2. How has the market responded to that and what makes it such a powerful trading support system?
The response we have gotten so far is great, just as was with the launch of the very first version. The upgraded version came with major improvements to the technology infrastructure, new interface design, more modules, highly improved CRM functionality, added languages, and many other feature upgrades, granting Brokers more access and flexibility to finetune user permissions and rights, minimizing the dependency on the provider.
The system is built on and incorporates the latest technology developments, ensuring utmost uptime, secure infrastructure, continuity, dedicated resource allocation, and a quick market access. There is the added flexibility that allows brokers to customize YOONIT in accordance with their own unique needs. Notably, brokers can connect multiple MT4 and MT5 servers and White Labels under one dashboard and have the ability to manage all elements that make up their business from one place instantly.
Looking ahead where will you be looking to grow the business further in terms of geographical footprint and even wider product offering?
We will continue to strengthen our position and expand our relations in the Europe, Middle East, and Asia regions. More specifically, we will focus on strategically growing in the MENA region and expanding our presence in South-East Asia. When it comes to our products, we will keep developing and adding new tools and solutions as additional modules to our existing YOONIT system.
We never stop on what we have achieved, as there is always room for more, and I believe that our frequent releases of new features reflect that. The capabilities of the system are countless. Something we are excited about to be releasing soon and have been working on for a while is our anticipated YOONIT mobile app that will allow our clients to manage their business on the go.
