Many financial institutions are still working with increasingly outdated e-trading legacy systems. How to address this problem often revolves around the well known build versus buy question. How would you summarise some of the important issues that should influence their decisions about this which would favour a solution like DXtrade Institutional?
We believe institutions are looking for time- and cost-efficient solutions that can transform their legacy systems into powerful modern interfaces able to thrive in an increasingly competitive landscape. It is important to note that they are looking to do this against a backdrop of operating much smaller in-house tech teams than previously – which means they are going to be looking at the ‘buy’ option in probably the vast majority of cases.
Through DXtrade Institutional, we are able to update and modernize existing systems in an intuitive manner, building software that is customized to individual specifications, using the original platform as a basis. We have developed a framework that allows us to do this via a streamlined process which allows institutions to upgrade and refresh their software without taking away focus from other priority areas within the business.
Who are you mainly targeting with DXtrade Institutional and what feedback have you had so far from clients about the platform?
DXtrade Institutional is designed specifically for any institution looking to update, customize, and modernize their legacy systems efficiently, effectively, and at an affordable cost. From conversations we have had there is high demand for exactly this. So far, the feedback has been positive. We believe this is mainly down to the fact that DXtrade Institutional is highly customizable and therefore able to deliver exactly what an institution needs, in a way that complements its existing software and infrastructure; and that it is able to do this quickly at a very competitive rate.
A key point about DXtrade Institutional is that it’s not an off-the-shelf platform, but built specifically for each customer. Why is offering a more tailored solution so important for meeting the needs of institutions, including and perhaps especially smaller ones?
Demand from new and existing customers to improve usability and workflow efficiency is leading institutions of all shapes and sizes to look for solutions that upgrade their legacy systems, transforming them into modern interfaces that can compete within a fast-evolving and demanding market. In our view, there is always going to be a preference for a customized product, especially where we are talking about updating a legacy system. It is really important that changes complement what is already there, whilst incorporating new capabilities and features, and DXtrade does exactly this.
DXtrade Institutional can be especially appealing to smaller institutions, which are particularly likely to have smaller IT teams and more limited budgets, with its offer of high impact change at a competitive cost.
Please tell us about the range of powerful features and functionality that the platform offers and the instruments it supports.
We understand that no two institutional clients are the same – each has its own unique workflows, user roles, and trading priorities. That’s why Devexperts has invested heavily in DXwidgets, our proprietary front-end framework that enables rapid UI development using a library of prebuilt, customizable components. This modular approach allows firms to configure the platform around their specific use cases, whether that’s pricing, execution, risk management, or liquidity aggregation. We can also quickly build new widgets to support unique workflows or trading tools. DXtrade Institutional supports a full suite of instruments critical to institutional FX desks, including spot, forwards, swaps, NDFs, and options. Combined with the flexibility of our widget framework and deep integration capabilities, this makes DXtrade Institutional a highly adaptable and powerful solution for firms looking to differentiate themselves in the market.
DXtrade Institutional enables firms to execute trades directly while maintaining full control over pricing, risk management, and liquidity distribution. However, some institutions either now or in the future will be looking for even more capabilities. How does the platform guarantee to meet those requirements?
Devexperts has deep experience building technology across all layers of a bank’s infrastructure. DXtrade Institutional is just the first step in our broader vision to support the evolving needs of institutional clients. While the current platform offers full control over pricing, risk, and liquidity, we recognize that institutions will increasingly demand tailored solutions that align with their internal workflows, compliance frameworks, and strategic priorities.
To meet these advanced requirements, DXtrade Institutional has been architected with extensibility in mind – from APIs and modular components to flexible deployment models. As institutions seek deeper integration and custom tooling, Devexperts is uniquely positioned to partner with them to co-develop, extend, or fully build out parts of their tech stack, ensuring the platform evolves in lockstep with their business.
Please talk us through a typical implementation of the platform so readers can see what’s involved with the process, how long the deployment usually takes and how you try and make it as seamless and simple as possible.
A typical implementation of DXtrade Institutional begins with a dedicated team of specialists who work closely with the client to understand their requirements in detail. This collaborative discovery phase allows us to gather functional, regulatory, and operational needs, which are then translated into tailored platform designs. Once the designs are approved, our engineering team creates a dedicated UI for the client. This ensures we can develop and refine custom functionality – such as widgets or workflows – without compromising the stability of the core platform. Our modular architecture allows us to build and iterate on these components quickly, reducing time to market.
By working from a single, battle-tested core and layering customizations on top, we deliver a solution that’s both robust and tailored. The full deployment timeline is quick, depending on complexity, but our structured onboarding process and reusable components help make implementation as seamless and efficient as possible.
What level of customer support do you offer with DXtrade Institutional and what steps are taken to ensure the services associated with it are maintained at optimum efficiency far beyond the point of sale?
With DXtrade Institutional, we provide enterprise-grade support designed specifically for the needs of large institutions. Devexperts has extensive experience supporting global banks, brokers, and other institutional clients, so we understand the level of responsiveness, reliability, and accountability required in this space.
Support doesn’t stop at go-live. Each client benefits from a dedicated account manager, access to our specialist support teams, and a structured escalation process. We also offer ongoing monitoring, regular health checks, and proactive maintenance to ensure optimal performance and availability at all times. Because many of our clients operate in regulated environments, we take a proactive approach – identifying and resolving issues before they impact operations. Our aim is to form long-term technology partnerships, with continuous improvement and close collaboration well beyond the initial deployment.